Privacy Policy
Last Updated: March 9, 2025
1. Introduction
Welcome to Vizpane ("we," "our," or "us"). We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data visualization services.
2. Information We Collect
Personal Information: When you create an account, we collect your name, email address, and password.
Usage Data: We collect information about how you interact with our platform, including the features you use, the time spent on the platform, and your actions.
User Content: We store the data files you upload for analysis and visualization purposes.
Payment Information: When you make a purchase, our payment processor collects necessary billing information. We do not store complete credit card details on our servers.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments and questions
- Analyze usage patterns to enhance user experience
- Protect against fraudulent or unauthorized activity
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. User content (uploaded data files) is retained until you delete it or close your account.
6. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing your personal information
- Correcting inaccurate information
- Deleting your personal information
- Restricting or objecting to processing
- Data portability
- Withdrawing consent
7. Third-Party Services
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you visit.
8. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@vizpane.com